| Introducing | PrePay |
Would it be easier for you to make weekly or bi-weekly payments rather than one large payment each month? If so, prepaid metering may be for you.
| What is PrePay? |
PrePay offers the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional paper bill that is generated once each month, usage is calculated daily. PrePay customers never pay a late charge and are not charged costly disconnect and reconnect fees if the account runs out of credit. |
| Is There a Deposit for PrePay? |
PrePay customers are eligible to have their deposit waived or refunded and applied toward your current energy costs. This puts your deposit money working for you NOW instead of being held on your account to secure future service. |
| How Do I Know When My Balance Is Low? |
PrePay customers choose how they are notified when their balance is running low. Notifications can be received via email, automated calling service, or text message. Each PrePay customer chooses the balance at which they begin to receive notifications. |
| How Do I Make Payments? |
Payments can be made in person, by telephone, PaySite Kiosk, or online. |
| How Do I Sign Up? |
Just call Customer Service at (770) 832-3552 for details. You will be asked to have your account current including any unbilled usage. For many customers, the deposit is enough to cover these charges. |
