Stay Safe During an Outage and Around Power Lines
Carroll EMC works year-round to be prepared to respond quickly when severe weather — such as an ice storm or tornado — affects the flow of power to you. Our crews prepare to mobilize when severe weather is predicted. Service trucks are stocked and ready to roll, so that crews can quickly respond should power outages occur.
Report an Outage
Report an outage by phone or online form. Report Now.
Find real-time information about outages and repairs.
Learn the steps Carroll EMC takes to get the lights back on quickly.
Find online contacts for local, state and national agencies that can provide information and assistance.
DANGER! Report Downed Lines Immediately
DO NOT approach, touch or attempt to move downed power lines or items that have fallen on them. These are extremely dangerous situations. Report all downed lines immediately by calling Carroll EMC’s 24-Hour Emergency and Customer Service Line or 911.